18:30 25 Apr 20
We recently had our home overhauled by Cody. He cleaned and washed our gutters, moss removal on the roof, washed all the walls of our house, and cleaned all of our windows. Our home looks new again. We contemplated having our home painted however after Cody spent time here, we now have a home that looks like it WAS just painted! We are quite finicky and demand quality workmanship and found Cody went beyond all aspects of this request. We always read reviews of businesses and appreciate what comments come through. We saw that the majority of comments for Pacific Windows were very positive. We had Cody do our windows last year and saw what a perfectionist he was thus helping in the final decision. So glad we made the right decision. We strongly recommend Pacific Windows as they are very professional, efficient, punctual, and very friendly.
07:09 13 Feb 20
Lots of promises to return and finish the job properly and offered a guarantee and now won’t respond to texts after asking to return to honour the guarantee. Moss never properly cleaned even after second attempt. Go with a reliable company that does it right the first time. Very disappointed at the unfulfilled promises. Won’t be recommending or using them again. Cody just a text back could have prevented this review. I’m leaving this review so that others don’t waste their money and time. Also the reply from Cody I don’t appreciate as any discount was for several jobs together (Windows, gutters and Demossing) which doesn’t mean u don’t return to finish the job. That’s very poor service!!
15:17 15 Nov 19
Super impressed with Cody! Very professional and great communication. We texted lots gathering info about my roof and gutters. His quote was very competitive and included removing the moss and treating my roof. The other company's quote was only for doing the gutters - for the same amount! Cody did an awesome job - very happy A+++
05:14 09 Nov 19
I would absolutely not recommend this company. After providing pictures of my windows for them to clean, they provided a quote which I happily accepted and paid. After the job was done (and he even cleaned my shower without me knowing but was happily surprised) I noticed that several of the windows were left extremely dirty and plenty of streaks. (Pictures on their FB page) the next day when I could see the windows in the light. I also noticed he missed an entire set of windows I asked to be cleaned. I politely asked them to return to clean the windows at their convenience and he apologized and said he would return a few days later. He no-showed at that agreed upon time and then proceeded to ignore texts, email, phone calls. I finally got a response after leaving a fb review And when given the opportunity to make it right again, they no-showed... AGAIN. I don’t write poor reviews but as a small business owner myself it is crucial to be aware of other local businesses and our experiences. UPDATED TO REPLY BELOW: I have all saved correspondence between Cody and myself and there was never ANY threats of any kind so I’m unsure where that comment came from? I simply wanted my windows cleaned and they aren’t. It appears from others on here that I’m not alone in my experience. I will be contacting the better business bureau next.
18:37 06 Nov 19
Gutter cleaning job scheduled but no workers showed up when expected. Did not call on the day and afternoon to advise of delay. Did not respond to a telephone call and email to reschedule. Waste of time.
01:06 10 Oct 19
By far the best company to have the moss removed from your roof and gutters cleaned. They offer the best deal in town with top notch quality. They stand behind their work and if you have any concerns or questions they are very quick to respond and react. Their customer service is bar none. If you need to have the moss removed or your gutters cleaned, do yourself a favour and call these guys. I know they will be my go-to guys for this type of work! Thanks Cody - you guys are amazing!
16:23 28 Sep 19
I would highly recommend Pacific Windows for moss removal and gutter cleaning. They offered a great package price and went above and beyond ensuring the job was done well and the house was fully cleaned up to follow. Cody is also personable and easy to work with. You can’t go wrong choosing them, so save your research time, as I already did this and feel they are offering the best value (and likely, service) in the market.
20:56 23 Sep 19
I recently used Pacific Windows & Gutter Cleaning to clean my gutters. I had previously used another company that knocked on my door and they were horrible and my gutters were not cleaned. Pacific gutters did a fabulous job as my gutters were full. I would definitely recommend them and will use them again. Very friendly as well.
04:36 25 Apr 19
Cody was quick to respond to my inquiry and ended up cleaning the inside and out of several units in my townhouse complex. He is happy, efficient and very good at his job. A pleasure to work with and someone I'd highly recommend. And oh my gosh! It's so bright in here now... well done on the windows! Time to wash windows again. Thanks Cody, when my husband got home yesterday he gave me heck for going out and leaving the windows wide open, except I didn't... they were just that much cleaner!
03:02 17 Apr 19
We recently had Pacific Windows remove our roof moss, spray moss retardant on the roof, clean the gutters, and wash all vinyl siding and windows of our house. They did an amazing job! All work was completed in the time they promised, and to an extremely high standard. Cody and John were fantastic! We felt the price was fair. Cody was very responsive to any questions we had. They left a perfectly clean worksite when they finished. We would definitely have them work on our house in the future, and highly recommend them to anyone!
23:21 08 Apr 19
I want to apologize for my bad review. I was unaware that Cody from Pacific Windows had come and gone so efficiently and cleaned my gutters perfectly. I am very happy with the service and the personable manner he exhibits. I will most definitely use this company in the future.... if they will consider me to be a valuable costumer. 🙏🙏
04:09 23 Mar 19
We had Pacific Windows here this afternoon. Very nice owner, Cody Middleton, is hands on! After having had some weather delays, beyond anyone's control, Cody arrived on schedule today with his helper, John. They cleaned gutters and de-mossed the roof right quick. Looks really good. They had no time to do my windows today, as we hadn't really finalized that part of the job and they had another job to go to when they were done here. Will definitely have them back to do the windows next time they are out this way. I'm very pleased. Recommend!
04:21 01 Mar 19
Fantastic communication. Amazing service and very fair pricing. Dependable, honest and so friendly. Great work too!
JP By The Sea
07:12 25 Feb 19
Pacific Windows have definitively met our expectation! We are putting our house for sale and I needed to get the job done right; Corey and his great personality cleaned all our windows inside /out of our 2 storey home in good time while paying attentions details. I would recommend this cleaning service to anyone that are picky like me and needs to get the job done right on the first time. Keep up the good work, we need more people/businesses like you!
J. Craig Ibbotson
18:03 29 Nov 18
Great guy, great service and super easy to work with. You absolutely can't go wrong.
20:44 28 Nov 18
Great experience with Pacific Windows & Gutter Cleaning. Cody communicated clearly when he was going to be there and showed up when he said he'd be there. Gutters are done, no mess, and no ladder to 2nd floor for me. He also let us know other things he could help us with in the future, low pressure. Definitely going to get them back.
00:19 06 Oct 18
Pacific Windows for the win again. Cody is super responsive and came out to do our gutters before the rains hit! A great job yet again from these guys. Pictures of the gutters to show us the results and a full tidy of the property of the bits of debris that got away. Our Go To for sure!!!!
06:17 13 Sep 18
Cory was responsive, reasonable, thorough and just a generally nice guy. They were really careful and attentive to details and worked hard to get rid of lots of post-construction grime. The job is great and the windows are sparkling! Despite the number of window cleaning companies in Victoria, it’s hard to find really good people committed to doing a really good job! Cory gave us a price that was more than fair and they did lots of little extras – inside railings, screens – to boot. We will definitely use Pacific Windows again and can recommend them highly. Thanks guys!! KP
04:04 28 Jul 18
Cody was easy to communicate with from the very start. We were pleasantly surprised that he serviced Jordan River, and can't wait till he comes back again. Our windows were REALLY dirty, so we saw a dramatic difference after they were cleaned. I would highly recommend this company.